Mera44 Malaysia Platform Terms and Conditions

1Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and mera44 ("Platform", "we", "us"). These Terms govern your use of all services, features, content, and functions available on mera44.app and all related subdomains and platforms operated by us.

By accessing, registering, logging in, or using any part of the mera44 platform, you automatically agree to be bound by these Terms, our Privacy Policy, and all additional guidelines we may issue from time to time. This agreement is final and irrevocable once you begin using the platform.

2Account Registration and Management

To access the full services of mera44, you are required to register an account by providing accurate, current, and complete information. The following rules apply to account registration and management:

• Each individual is only permitted to hold one (1) account only. Duplicate registrations, shared account usage, or transferring accounts to another party are strictly prohibited.
• All information provided during registration must be accurate and verifiable. mera44 reserves the right to request identity verification documents (KYC) at any time.
• You are fully responsible for keeping your account password and login credentials safe. Do not share this information with anyone.
• If you suspect your account has been accessed without authorisation, you must notify the mera44 support team immediately via live chat.
• Mera44 is not liable for any losses resulting from your failure to keep your account credentials secure.
• The name registered on your mera44 account must match the name of the bank account or e-wallet owner used for transactions. A name mismatch may cause withdrawals to be held until verification is complete.

3Member Age Limit and Eligibility

Mera44 takes its age restriction policy very seriously. This platform is exclusively for adults only.

• You must be aged at least 18 years of age to register and use mera44 services.
• Mera44 reserves the right to request proof of age at any time. Failure to provide satisfactory proof may result in immediate account suspension.
• Individuals who have enrolled in a self-exclusion programme through any gambling platform are not eligible to register or use mera44.
• Accessing this platform from regions or jurisdictions where online wagering is prohibited is entirely at your own risk. mera44 bears no responsibility for any legal consequences that may arise.

4Deposits, Withdrawals, and Financial Transactions

All financial transactions at mera44 are conducted transparently and in accordance with strict procedures to ensure the safety of your funds.

• Deposit: All deposits are processed instantly upon payment confirmation. The minimum deposit is RM 20 with no maximum limit for standard deposits.
• Withdrawal: The minimum withdrawal is RM 30. All withdrawal requests are processed within 60 minutes including on public holidays and weekends, subject to complete KYC verification.
• KYC Verification: Full identity verification is required before your first withdrawal. This process involves submitting a copy of your identification card and proof of bank account ownership.
• Accepted Methods: mera44 supports FPX, DuitNow, Touch 'n Go, Boost, GrabPay, Maybank2u, and CIMB Clicks. All transactions must be made using an account registered in your own name.
• Third-Party Prohibition: Fund transfers from or to third-party accounts are strictly prohibited. Violations may result in immediate account freezing.
• Mera44 does not charge any processing fees for standard deposits and withdrawals. Any bank or e-wallet fees, where applicable, are beyond our control.

5Bonuses, Promotions, and Rollover Requirements

Mera44 offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the following conditions:

• Each bonus has a rollover (wagering) requirement clearly stated on the relevant promotions page. Please read each promotion's terms before claiming a bonus.
• The welcome bonus can only be claimed once per new member. Attempting to claim it more than once through different accounts constitutes bonus abuse.
• Some games may not count or may count at a different rate towards bonus rollover requirements. Check the specific terms of each promotion for more details.
• Mera44 reserves the right to void bonuses and associated wins if there is evidence of promotion abuse, bot usage, or wagering strategies that contravene the promotion terms.
• The validity period of each bonus is as stated on the promotions page. Expired bonuses cannot be reinstated.
• Mera44 reserves the right to modify, discontinue, or introduce new promotions at any time without prior notice.

6Game Rules and Integrity

Mera44 uses an independently audited Random Number Generator (RNG) system to ensure that all game outcomes are fair and cannot be manipulated. The following rules apply to all games on this platform:

• The results of all games are final and cannot be disputed once a round or wager is settled, unless a verifiable technical error has occurred.
• In the event of a technical disruption during gameplay, mera44 will review the system logs and take the fairest course of action for the member concerned.
• The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited and may result in immediate account termination.
• Players are not permitted to collude with one another to gain an advantage in games — particularly in poker or any multiplayer game format.
• Mera44 reserves the right to place a temporary hold on withdrawals while an investigation is conducted if suspicious activity is detected in a member's account.

7Permitted Member Conduct

Mera44 expects all members to interact with the platform and fellow members in a respectful, responsible, and ethical manner. The following are strictly prohibited:

• Using offensive, threatening, or inappropriate language on the platform or when dealing with our support team.
• Spreading false information about mera44 or attempting to damage the platform's reputation without basis.
• Attempting to access another member's account or disrupting other users' gaming experience.
• Uploading or transmitting content that violates the law, copyright, or the privacy of other individuals.
• Carrying out any action intended to cause technical disruption or damage to the mera44 platform infrastructure.

Violations of any of the above rules may result in a warning, temporary suspension, or permanent account termination depending on the severity of the breach.

8Privacy, Personal Data, and Security

Mera44 takes member privacy very seriously. The collection and use of your personal data is carried out in accordance with our separate Privacy Policy. The following is a summary of our privacy commitments:

• Your personal data will not be sold, shared, or disclosed to third parties without your consent, except where required by law or court order.
• All data is stored using 256-bit SSL encryption and protected by firewalls and a multi-layered security system.
• Mera44 may use cookies to enhance user experience and for internal analytics purposes. Continued use of this platform is considered your consent to the use of such cookies.
• You have the right to request a copy of the personal data we hold about you, or to request its deletion, by contacting our support team.

9Liability Limit and Disclaimer

Mera44 provides this platform on an "as-is" basis. While we make every effort to ensure the platform operates smoothly at all times, our liability is limited as follows:

• Mera44 is not liable for any indirect, consequential, or punitive losses arising from the use of or inability to use this platform.
• We do not guarantee that the platform will be completely free from interruptions or errors at all times. However, we are committed to providing uptime exceeding 99.5% throughout the year.
• Mera44 is not liable for any losses arising from internet disruptions, device issues, or external factors beyond our control.
• Game results that have been completed and confirmed by the system cannot be reversed or voided on the grounds of a player's dissatisfaction with the outcome.
• Any liability claims against mera44, if upheld, are limited to the amount you have deposited within the 30 days preceding the claim.

10Terms Amendment and Applicable Law

Mera44 reserves the right to modify, amend, or update these Terms and Conditions at any time without requiring your prior consent. However, we are committed to providing members with reasonable notice of any material changes.

• Any amendments to these terms will take effect immediately upon publication on mera44.app, unless stated otherwise.
• You are responsible for reviewing these terms periodically to ensure you remain informed of the latest applicable rules.
• Continued use of the mera44 platform after any amendments are made is considered your acceptance of the revised terms.
• These Terms are governed and interpreted in accordance with the applicable laws of the jurisdiction in which mera44 is registered and operates.
• In the event of any discrepancy between the Bahasa Melayu version and other language versions of these terms, the Bahasa Melayu version shall prevail for Malaysian members.