At mera44, your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal information. We are committed to managing your data transparently, responsibly, and securely at all times.
Six pillars of data protection we implement to ensure the security of every member's information.
All data transmitted between your browser and the mera44 servers is protected using 256-bit SSL encryption — the same standard used by leading financial institutions worldwide. Your data cannot be intercepted or read by any unauthorised party.
Mera44 has never and will never sell, rent, or lend your personal information to any third party for marketing or commercial purposes without your explicit consent.
All data is stored in high-performance data centres protected by multi-layered firewalls, intrusion detection systems, and strict physical access controls at all times.
Only authorised mera44 staff may access your personal data, and only for specific purposes. All access is logged and regularly audited to ensure no misuse occurs.
You have the full right to review, update, or request deletion of your personal data at any time. Your request will be processed within 14 business days at no charge.
In the event of any security incident involving your data, mera44 is committed to notifying you within 72 hours via your registered email, in line with industry best practices.
Policy Contents
Important Note: By using the mera44 platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully in its entirety before registering an account.
To provide you with the best experience, mera44 collects several types of information depending on how you interact with our platform. This information is collected directly from you, automatically through your use of the platform, or via trusted third parties.
Information you provide directly:
Information collected automatically:
mera44 only collects information that is strictly necessary to operate the platform safely and in compliance with regulations. We do not collect irrelevant or excessive information.
Every piece of information we collect has a clear and specific purpose. mera44 uses your data solely for the following purposes:
Mera44 takes a highly restricted and cautious approach to data sharing. As a principle, we do not share your personal information with external parties. However, there are limited situations where data sharing is necessary:
Our guarantee: All third parties we work with are bound by strict data confidentiality agreements. We select partners whose security standards are equal to or exceed those of mera44 itself.
Mera44 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect your experience on the mera44 platform.
Your data security is our highest responsibility. mera44 implements a comprehensive multi-layered security framework to ensure your data is always protected:
mera44 undergoes independent security audits every six months. Summary audit reports are available to members who request them through our support team.
As a mera44 member, you have clear and enforceable rights regarding your personal data. Below is a summary of those rights and how to exercise them:
| Your Rights | Description | Processing Time | Status |
|---|---|---|---|
| Right of Access | Request a copy of all personal data we hold about you | 7 business days | Available |
| Right to Rectification | Request correction of inaccurate or incomplete data | 3 business days | Available |
| Right to Erasure | Request deletion of your personal data (subject to legal obligations) | 14 business days | Available |
| Right to Restriction | Request restriction of your data processing in certain circumstances | 7 business days | Terms Apply |
| Right to Portability | Receive your data in a machine-readable format | 14 business days | Upon Request |
| Right to Object | Object to the processing of your data for direct marketing purposes | Instant | Available |
To exercise any of the above rights, contact our support team via live chat or email at [email protected]. All requests will be processed within the stated timeframe at no charge.
Mera44 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires, your data will be permanently deleted or anonymised so that it can no longer be identified.
The mera44 platform may contain links or integrations with third-party services such as game providers or payment gateways. Please note that:
All mera44 third-party partners are selected based on rigorous security standards. We only work with providers that have undergone thorough background and security checks.
Mera44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Privacy Officer (DPO) team is ready to assist.
Contact our privacy team via email at [email protected] with the subject "Privacy Inquiry". We guarantee a response within 24 hours on business days and within 48 hours on weekends or public holidays.
You can also reach us via live chat, available 24/7 on the mera44 platform, for quick privacy-related queries. For formal complaints or data rights requests, email is the recommended method to ensure a complete and documented response.
How we handle your data responsibly from start to finish.
Data is collected only when you register, log in, or perform a transaction. Every data collection point has a clear and stated purpose.
Data is automatically encrypted using 256-bit SSL during transmission and AES-256 during storage on our servers.
Only authorised staff with a legitimate work requirement may access your data. Every access is logged and continuously monitored.
Our security systems monitor suspicious activity 24/7 and respond automatically to any detected threats.
Independent security audits are conducted every six months to ensure all data protection procedures meet the latest industry standards.
When data is no longer needed, or upon your request, it is permanently deleted using data erasure methods compliant with the DOD 5220.22-M standard.
Answers to the most frequently asked questions by mera44 members regarding data privacy.
Mera44 ensures every aspect of our platform — from data security to the gaming experience — is designed to give you complete peace of mind. Register today and enjoy a platform that is safe, fair, and trusted by hundreds of thousands of members across Malaysia.